1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They're widely used to make websites work more efficiently and provide information to website owners.
How Cookies Work:
- Stored on your device (computer, phone, tablet)
- Contain small amounts of data
- Sent back to website on subsequent visits
- Used to "remember" information about you
Why Websites Use Cookies:
- Remember login status and preferences
- Understand how visitors use the site
- Deliver personalized content
- Make websites work properly
How Cookies Work:
- Stored on your device (computer, phone, tablet)
- Contain small amounts of data
- Sent back to website on subsequent visits
- Used to "remember" information about you
Why Websites Use Cookies:
- Remember login status and preferences
- Understand how visitors use the site
- Deliver personalized content
- Make websites work properly
2. How We Use Cookies
Lightning AI Solutions uses cookies and similar technologies for several purposes:
2.1 Essential Cookies (Always Active)
Required for website to function:
- Security: Protect against unauthorized access
- Authentication: Keep you logged in to client portals
- Session Management: Maintain your session across pages
- Cookie Consent: Remember your cookie preferences
- Load Balancing: Distribute traffic across servers
You Cannot Disable These:
- They're necessary for website operation
- Disabling would break core functionality
2.2 Analytics Cookies (Optional)
Help us understand usage:
- Google Analytics: Track pages visited, time spent, user flow
- Vercel Analytics: Monitor website performance and errors
- Heatmaps: Understand where users click and scroll
- Conversion Tracking: Measure signup/contact form effectiveness
What We Learn:
- Which pages are most popular
- Where users face difficulties
- How to improve navigation
- Technical performance issues
2.3 Functional Cookies (Optional)
Remember your preferences:
- Language selection
- Region/timezone
- Display preferences (light/dark mode)
- Form auto-fill (if permitted)
- Recently viewed projects/content
Benefit:
- Don't have to re-enter preferences each visit
- More personalized experience
2.4 Marketing Cookies (Optional)
Track activity for relevant ads:
- Google Ads: Show relevant ads on Google
- LinkedIn Ads: Target professional audience
- Retargeting: Show ads to previous visitors
- Conversion Tracking: Measure ad effectiveness
We May Track:
- Pages you've visited
- Services you're interested in
- Whether you contacted us after seeing an ad
Your Control:
- Can opt-out anytime
- Still see ads, just less relevant
2.1 Essential Cookies (Always Active)
Required for website to function:
- Security: Protect against unauthorized access
- Authentication: Keep you logged in to client portals
- Session Management: Maintain your session across pages
- Cookie Consent: Remember your cookie preferences
- Load Balancing: Distribute traffic across servers
You Cannot Disable These:
- They're necessary for website operation
- Disabling would break core functionality
2.2 Analytics Cookies (Optional)
Help us understand usage:
- Google Analytics: Track pages visited, time spent, user flow
- Vercel Analytics: Monitor website performance and errors
- Heatmaps: Understand where users click and scroll
- Conversion Tracking: Measure signup/contact form effectiveness
What We Learn:
- Which pages are most popular
- Where users face difficulties
- How to improve navigation
- Technical performance issues
2.3 Functional Cookies (Optional)
Remember your preferences:
- Language selection
- Region/timezone
- Display preferences (light/dark mode)
- Form auto-fill (if permitted)
- Recently viewed projects/content
Benefit:
- Don't have to re-enter preferences each visit
- More personalized experience
2.4 Marketing Cookies (Optional)
Track activity for relevant ads:
- Google Ads: Show relevant ads on Google
- LinkedIn Ads: Target professional audience
- Retargeting: Show ads to previous visitors
- Conversion Tracking: Measure ad effectiveness
We May Track:
- Pages you've visited
- Services you're interested in
- Whether you contacted us after seeing an ad
Your Control:
- Can opt-out anytime
- Still see ads, just less relevant
3. Types of Cookies We Use
3.1 By Duration
Session Cookies:
- Lifespan: Deleted when you close browser
- Purpose: Temporary functionality during visit
- Examples: Shopping cart, form data, login session
Persistent Cookies:
- Lifespan: Remain until expiry date or you delete them
- Duration: Typically 1-2 years
- Purpose: Remember you on return visits
- Examples: Preferences, analytics, marketing
3.2 By Source
First-Party Cookies:
- Set By: lightningaisolutions.in directly
- Purpose: Essential functions, analytics, preferences
- Control: We have full control
- Trust: Set directly by us
Third-Party Cookies:
- Set By: External services we use (Google, etc.)
- Purpose: Analytics, ads, integrations
- Control: Managed by third-party service
- Privacy Policies: Subject to their privacy policies
- [Google Privacy Policy](https://policies.google.com/privacy)
- [Vercel Privacy Policy](https://vercel.com/legal/privacy-policy)
Session Cookies:
- Lifespan: Deleted when you close browser
- Purpose: Temporary functionality during visit
- Examples: Shopping cart, form data, login session
Persistent Cookies:
- Lifespan: Remain until expiry date or you delete them
- Duration: Typically 1-2 years
- Purpose: Remember you on return visits
- Examples: Preferences, analytics, marketing
3.2 By Source
First-Party Cookies:
- Set By: lightningaisolutions.in directly
- Purpose: Essential functions, analytics, preferences
- Control: We have full control
- Trust: Set directly by us
Third-Party Cookies:
- Set By: External services we use (Google, etc.)
- Purpose: Analytics, ads, integrations
- Control: Managed by third-party service
- Privacy Policies: Subject to their privacy policies
- [Google Privacy Policy](https://policies.google.com/privacy)
- [Vercel Privacy Policy](https://vercel.com/legal/privacy-policy)
4. Specific Cookies We Use
4.1 Essential Cookies
| Cookie Name | Purpose | Duration | Type |
|-------------|---------|----------|------|
| `__session` | Maintains your session | Session | First-party |
| `csrf_token` | Security protection | Session | First-party |
| `cookie_consent` | Stores your cookie preferences | 1 year | First-party |
| `auth_token` | Keeps you logged in (B2B portal) | 7 days | First-party |
4.2 Analytics Cookies
| Cookie Name | Purpose | Duration | Type |
|-------------|---------|----------|------|
| `_ga` | Google Analytics - Distinguishes users | 2 years | Third-party |
| `_gid` | Google Analytics - Distinguishes users | 24 hours | Third-party |
| `_gat` | Google Analytics - Throttles requests | 1 minute | Third-party |
| `__vercel_analytics_id` | Vercel Analytics - Anonymous ID | 2 years | Third-party |
4.3 Functional Cookies
| Cookie Name | Purpose | Duration | Type |
|-------------|---------|----------|------|
| `preferred_language` | Your language choice | 1 year | First-party |
| `theme` | Light/dark mode preference | 1 year | First-party |
| `timezone` | Your timezone | 1 year | First-party |
4.4 Marketing Cookies (If You Consent)
| Cookie Name | Purpose | Duration | Type |
|-------------|---------|----------|------|
| `_gcl_*` | Google Ads conversion tracking | 90 days | Third-party |
| `_fbp` | Facebook Pixel | 90 days | Third-party |
| `li_sugr` | LinkedIn tracking | 90 days | Third-party |
Note: Marketing cookies only set if you provide explicit consent.
| Cookie Name | Purpose | Duration | Type |
|-------------|---------|----------|------|
| `__session` | Maintains your session | Session | First-party |
| `csrf_token` | Security protection | Session | First-party |
| `cookie_consent` | Stores your cookie preferences | 1 year | First-party |
| `auth_token` | Keeps you logged in (B2B portal) | 7 days | First-party |
4.2 Analytics Cookies
| Cookie Name | Purpose | Duration | Type |
|-------------|---------|----------|------|
| `_ga` | Google Analytics - Distinguishes users | 2 years | Third-party |
| `_gid` | Google Analytics - Distinguishes users | 24 hours | Third-party |
| `_gat` | Google Analytics - Throttles requests | 1 minute | Third-party |
| `__vercel_analytics_id` | Vercel Analytics - Anonymous ID | 2 years | Third-party |
4.3 Functional Cookies
| Cookie Name | Purpose | Duration | Type |
|-------------|---------|----------|------|
| `preferred_language` | Your language choice | 1 year | First-party |
| `theme` | Light/dark mode preference | 1 year | First-party |
| `timezone` | Your timezone | 1 year | First-party |
4.4 Marketing Cookies (If You Consent)
| Cookie Name | Purpose | Duration | Type |
|-------------|---------|----------|------|
| `_gcl_*` | Google Ads conversion tracking | 90 days | Third-party |
| `_fbp` | Facebook Pixel | 90 days | Third-party |
| `li_sugr` | LinkedIn tracking | 90 days | Third-party |
Note: Marketing cookies only set if you provide explicit consent.
5. Your Cookie Choices and Controls
5.1 Cookie Consent Banner
On first visit:
- You'll see cookie consent banner
- Choose which cookie types to allow
- Options:
- Accept All: All cookies enabled
- Reject Non-Essential: Only essential cookies
- Customize: Choose specific categories
5.2 Changing Your Preferences
Anytime after initial choice:
- Look for cookie icon in bottom-right corner
- Click "Cookie Settings" in footer
- Update your preferences
- Changes take effect immediately
5.3 Browser Controls
All major browsers let you control cookies:
Google Chrome:
1. Settings → Privacy and Security → Cookies
2. Options:
- Block all cookies
- Block third-party cookies only
- Allow all cookies
3. View and delete existing cookies
Mozilla Firefox:
1. Settings → Privacy & Security
2. Choose "Standard", "Strict", or "Custom" tracking protection
3. Manage cookie exceptions
Safari (Mac/iOS):
1. Preferences → Privacy
2. Choose cookie blocking level
3. "Manage Website Data" to view/delete
Microsoft Edge:
1. Settings → Privacy, Search, and Services
2. Choose tracking prevention level
3. Manage cookies and site permissions
5.4 Important Notes
If You Block All Cookies:
- Website may not function properly
- Can't stay logged in
- Lose personalization
- Have to reconfigure preferences each visit
Recommended Approach:
- Allow essential cookies
- Choose analytics/marketing based on your comfort
- Can always change later
On first visit:
- You'll see cookie consent banner
- Choose which cookie types to allow
- Options:
- Accept All: All cookies enabled
- Reject Non-Essential: Only essential cookies
- Customize: Choose specific categories
5.2 Changing Your Preferences
Anytime after initial choice:
- Look for cookie icon in bottom-right corner
- Click "Cookie Settings" in footer
- Update your preferences
- Changes take effect immediately
5.3 Browser Controls
All major browsers let you control cookies:
Google Chrome:
1. Settings → Privacy and Security → Cookies
2. Options:
- Block all cookies
- Block third-party cookies only
- Allow all cookies
3. View and delete existing cookies
Mozilla Firefox:
1. Settings → Privacy & Security
2. Choose "Standard", "Strict", or "Custom" tracking protection
3. Manage cookie exceptions
Safari (Mac/iOS):
1. Preferences → Privacy
2. Choose cookie blocking level
3. "Manage Website Data" to view/delete
Microsoft Edge:
1. Settings → Privacy, Search, and Services
2. Choose tracking prevention level
3. Manage cookies and site permissions
5.4 Important Notes
If You Block All Cookies:
- Website may not function properly
- Can't stay logged in
- Lose personalization
- Have to reconfigure preferences each visit
Recommended Approach:
- Allow essential cookies
- Choose analytics/marketing based on your comfort
- Can always change later
6. Similar Technologies
Besides cookies, we may use similar technologies:
6.1 Local Storage
What It Is:
- Stores data in your browser
- Similar to cookies but holds more data
- Doesn't expire automatically
How We Use:
- Save user preferences
- Cache data for performance
- Store non-sensitive application state
Control:
- Clear through browser dev tools
- Cleared when you clear browsing data
6.2 Session Storage
What It Is:
- Similar to local storage
- Automatically cleared when you close tab/browser
How We Use:
- Temporary data during your session
- Form progress
- Navigation state
6.3 Web Beacons/Pixels
What They Are:
- Tiny invisible images embedded in emails/pages
- Track when page viewed or email opened
How We Use:
- Email delivery confirmation
- Measure email engagement
- Track conversions from ads
Found In:
- Marketing emails (B2B)
- Thank you pages
- Advertising pixels (Google, Facebook, LinkedIn)
6.4 Device Fingerprinting
What It Is:
- Identifying devices by combining characteristics
- Browser type, screen size, fonts, etc.
How We Use:
- Fraud Prevention: Detect suspicious patterns
- Security: Identify unusual login attempts
Not Used For:
- Personal tracking
- Building user profiles
- Advertising (unless you consent)
6.1 Local Storage
What It Is:
- Stores data in your browser
- Similar to cookies but holds more data
- Doesn't expire automatically
How We Use:
- Save user preferences
- Cache data for performance
- Store non-sensitive application state
Control:
- Clear through browser dev tools
- Cleared when you clear browsing data
6.2 Session Storage
What It Is:
- Similar to local storage
- Automatically cleared when you close tab/browser
How We Use:
- Temporary data during your session
- Form progress
- Navigation state
6.3 Web Beacons/Pixels
What They Are:
- Tiny invisible images embedded in emails/pages
- Track when page viewed or email opened
How We Use:
- Email delivery confirmation
- Measure email engagement
- Track conversions from ads
Found In:
- Marketing emails (B2B)
- Thank you pages
- Advertising pixels (Google, Facebook, LinkedIn)
6.4 Device Fingerprinting
What It Is:
- Identifying devices by combining characteristics
- Browser type, screen size, fonts, etc.
How We Use:
- Fraud Prevention: Detect suspicious patterns
- Security: Identify unusual login attempts
Not Used For:
- Personal tracking
- Building user profiles
- Advertising (unless you consent)
7. Third-Party Services and Cookies
7.1 Services That Set Cookies
When you use our website, these third-party services may set cookies:
Google Analytics:
- Purpose: Website traffic analysis
- Data Collected: Pages visited, device type, general location
- Privacy: https://policies.google.com/privacy
- Opt-Out: https://tools.google.com/dlpage/gaoptout
Vercel Analytics:
- Purpose: Website performance monitoring
- Data Collected: Page load times, errors, navigation
- Privacy: https://vercel.com/legal/privacy-policy
- Opt-Out: Through our cookie settings
Google Ads/Tag Manager (If Marketing Cookies Enabled):
- Purpose: Ad targeting and conversion tracking
- Data Collected: Site interaction, ad clicks
- Privacy: https://policies.google.com/privacy
- Opt-Out: https://adssettings.google.com
Payment Processors (Razorpay/Stripe):
- Purpose: Fraud prevention, secure payments
- Only Active: During payment process
- Data: Transaction data only, not browsing history
7.2 Third-Party Integrations
WhatsApp Business API (Astro AI):
- Doesn't use web cookies
- Has own privacy policy: https://www.whatsapp.com/legal/privacy-policy
- Message data handled per our Privacy Policy
LinkedIn Insight Tag (If Marketing Cookies Enabled):
- Tracks B2B audience
- Measures ad performance
- Privacy: https://www.linkedin.com/legal/privacy-policy
7.3 Social Media Plugins
If we add social sharing buttons:
- May set cookies when you interact with them
- Subject to their privacy policies
- Can disable in cookie settings
7.4 We Don't Control Third-Party Cookies
Important:
- We don't control how third parties use cookies
- Read their privacy policies
- Contact them directly with questions
- We select reputable, privacy-conscious providers
When you use our website, these third-party services may set cookies:
Google Analytics:
- Purpose: Website traffic analysis
- Data Collected: Pages visited, device type, general location
- Privacy: https://policies.google.com/privacy
- Opt-Out: https://tools.google.com/dlpage/gaoptout
Vercel Analytics:
- Purpose: Website performance monitoring
- Data Collected: Page load times, errors, navigation
- Privacy: https://vercel.com/legal/privacy-policy
- Opt-Out: Through our cookie settings
Google Ads/Tag Manager (If Marketing Cookies Enabled):
- Purpose: Ad targeting and conversion tracking
- Data Collected: Site interaction, ad clicks
- Privacy: https://policies.google.com/privacy
- Opt-Out: https://adssettings.google.com
Payment Processors (Razorpay/Stripe):
- Purpose: Fraud prevention, secure payments
- Only Active: During payment process
- Data: Transaction data only, not browsing history
7.2 Third-Party Integrations
WhatsApp Business API (Astro AI):
- Doesn't use web cookies
- Has own privacy policy: https://www.whatsapp.com/legal/privacy-policy
- Message data handled per our Privacy Policy
LinkedIn Insight Tag (If Marketing Cookies Enabled):
- Tracks B2B audience
- Measures ad performance
- Privacy: https://www.linkedin.com/legal/privacy-policy
7.3 Social Media Plugins
If we add social sharing buttons:
- May set cookies when you interact with them
- Subject to their privacy policies
- Can disable in cookie settings
7.4 We Don't Control Third-Party Cookies
Important:
- We don't control how third parties use cookies
- Read their privacy policies
- Contact them directly with questions
- We select reputable, privacy-conscious providers
8. Cookie Retention and Deletion
8.1 How Long Cookies Last
Session Cookies:
- Deleted when you close browser
- No manual deletion needed
Persistent Cookies:
- Essential: 1 year typically
- Analytics: 1-2 years
- Functional: 1 year
- Marketing: 90 days typically
- Automatically expire after duration
8.2 Deleting Cookies Manually
In Your Browser:
Chrome:
1. Settings → Privacy and Security → Cookies
2. "See all cookies and site data"
3. Find lightningaisolutions.in or click "Remove all"
Firefox:
1. Settings → Privacy & Security
2. "Cookies and Site Data" → "Manage Data"
3. Search for our site and remove
Safari:
1. Preferences → Privacy
2. "Manage Website Data"
3. Find and remove our cookies
All Browsers:
- "Clear Browsing Data" removes all cookies
- Can set to auto-clear on browser close
8.3 Effect of Deleting Cookies
What Happens:
- Logged out of account
- Preferences reset
- Will see cookie banner again
- May need to re-enter information
What Doesn't Happen:
- Your account isn't deleted
- Saved data (in database) remains
- Subscription continues normally
Session Cookies:
- Deleted when you close browser
- No manual deletion needed
Persistent Cookies:
- Essential: 1 year typically
- Analytics: 1-2 years
- Functional: 1 year
- Marketing: 90 days typically
- Automatically expire after duration
8.2 Deleting Cookies Manually
In Your Browser:
Chrome:
1. Settings → Privacy and Security → Cookies
2. "See all cookies and site data"
3. Find lightningaisolutions.in or click "Remove all"
Firefox:
1. Settings → Privacy & Security
2. "Cookies and Site Data" → "Manage Data"
3. Search for our site and remove
Safari:
1. Preferences → Privacy
2. "Manage Website Data"
3. Find and remove our cookies
All Browsers:
- "Clear Browsing Data" removes all cookies
- Can set to auto-clear on browser close
8.3 Effect of Deleting Cookies
What Happens:
- Logged out of account
- Preferences reset
- Will see cookie banner again
- May need to re-enter information
What Doesn't Happen:
- Your account isn't deleted
- Saved data (in database) remains
- Subscription continues normally
9. Updates to This Cookie Policy
9.1 When We Update
Reasons for changes:
- New cookies added
- Third-party services change
- Legal requirements
- Improve clarity
9.2 How You'll Know
For Significant Changes:
- Update "Last Updated" date
- May show notice on website
- May email registered users (B2B clients)
For Minor Changes:
- Update document
- No active notification
9.3 Your Responsibility
Good Practice:
- Review this policy periodically
- Check "Last Updated" date
- Update cookie preferences if needed
9.4 Version History
- Current Version: 2.0
- Last Updated: October 30, 2025
- Previous Updates: [Initial version]
Reasons for changes:
- New cookies added
- Third-party services change
- Legal requirements
- Improve clarity
9.2 How You'll Know
For Significant Changes:
- Update "Last Updated" date
- May show notice on website
- May email registered users (B2B clients)
For Minor Changes:
- Update document
- No active notification
9.3 Your Responsibility
Good Practice:
- Review this policy periodically
- Check "Last Updated" date
- Update cookie preferences if needed
9.4 Version History
- Current Version: 2.0
- Last Updated: October 30, 2025
- Previous Updates: [Initial version]
10. Contact Us About Cookies
10.1 Questions or Concerns
If you have questions about our cookie practices:
Email: umang@lightningaisolutions.in
Subject: "Cookie Policy Inquiry"
Include:
- Your specific question
- Any cookies you're concerned about
- Browser and device info (if technical issue)
10.2 Managing Your Preferences
To Update Cookie Settings:
- Click cookie icon on our website
- Use "Cookie Settings" link in footer
- Email us if you need assistance
10.3 Privacy Concerns
For broader privacy questions, see our [Privacy Policy](#) or contact:
Privacy Contact:
- Email: umang@lightningaisolutions.in
- Subject: "Privacy Inquiry"
10.4 Technical Support
If cookies causing technical issues:
- Describe the problem
- Browser and device details
- Screenshots if applicable
- We'll help troubleshoot
10.5 Company Information
Lightning AI Solutions
Address:
6/A Chinar Gulnar
Anand Vidhyanagar Road
Anand, Gujarat, India - 388001
Phone/WhatsApp: +91 9426154668
Email: umang@lightningaisolutions.in
Business Hours:
Monday-Saturday: 10:00 AM - 7:00 PM IST
Sunday: Closed
Response Time:
- Typical: Within 2-3 business days
- Technical issues: Within 1 business day
---
Last Updated: October 30, 2025
Version: 2.0
Effective Date: October 30, 2025
This Cookie Policy is part of and incorporated into our [Privacy Policy](#) and [Terms of Service](#).
If you have questions about our cookie practices:
Email: umang@lightningaisolutions.in
Subject: "Cookie Policy Inquiry"
Include:
- Your specific question
- Any cookies you're concerned about
- Browser and device info (if technical issue)
10.2 Managing Your Preferences
To Update Cookie Settings:
- Click cookie icon on our website
- Use "Cookie Settings" link in footer
- Email us if you need assistance
10.3 Privacy Concerns
For broader privacy questions, see our [Privacy Policy](#) or contact:
Privacy Contact:
- Email: umang@lightningaisolutions.in
- Subject: "Privacy Inquiry"
10.4 Technical Support
If cookies causing technical issues:
- Describe the problem
- Browser and device details
- Screenshots if applicable
- We'll help troubleshoot
10.5 Company Information
Lightning AI Solutions
Address:
6/A Chinar Gulnar
Anand Vidhyanagar Road
Anand, Gujarat, India - 388001
Phone/WhatsApp: +91 9426154668
Email: umang@lightningaisolutions.in
Business Hours:
Monday-Saturday: 10:00 AM - 7:00 PM IST
Sunday: Closed
Response Time:
- Typical: Within 2-3 business days
- Technical issues: Within 1 business day
---
Last Updated: October 30, 2025
Version: 2.0
Effective Date: October 30, 2025
This Cookie Policy is part of and incorporated into our [Privacy Policy](#) and [Terms of Service](#).